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TRAINING · NON VERBAL

Communicate effectively
by leveraging the power of non-verbal communication

Your body speaks — even when you remain silent. Learn to read signals (face, posture, voice) and understand how you are perceived and judged in order to strengthen the impact of your communication.

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THE CHALLENGE

When non-verbal communication contradicts the message

In any interaction, the other person does not react only to your words: they react to your presence. In just a few seconds, they form an opinion about your credibility, your intention, and your level of confidence. The goal here is not to “guess,” but to understand what influences perception — and to learn how to adjust what is seen and heard.

Silent resistance

The words say “ok,” the body says “no.” You learn to detect it early.

Social judgment

Credibility, trust, dominance, contempt...: what your posture communicates despite you.

Stress & defenses

Under stress: rigidity, avoidance, attack. You learn how to regulate and defuse them.

Incongruence

When verbal and non-verbal communication tell different stories: what to do in practice.

BENEFITS

What you really improve

You understand the impact of your body language

You identify what, in your posture, gaze, and voice, triggers buy-in… or resistance.

You read the other person’s emotional state more accurately

You spot stress, withdrawal, hesitation, engagement — and choose the right response.

You align non-verbal communication with your objective

You strengthen persuasion by making your message more coherent: fewer “parasitic signals.”

WHO IT IS FOR

Who this training is designed for

For professionals who need to establish trust quickly, manage sensitive interactions, persuade without forcing, and decode what remains unsaid.

Managers & leaders

Presence, calm authority, feedback, tense meetings, and de-escalating difficult conversations.

Sales professionals & negotiators

Reading genuine buy-in, detecting doubt, adjusting, and securing the decision.

HR & support functions

Interviews, conflict, support, cross-functional communication, and delicate situations.

OUR APPROACH

Observe, interpret, adjust — with method

You learn to build hypotheses, verify them in context, and act on 4 levers: posture, voice, facial expressions, gestures. The result: more clarity, fewer misunderstandings, and greater impact.

1 · Decode

Face, gestures, eye contact, distance, micro-tensions: identify the useful signals.

2 · Reduce bias

Avoid over-interpretation: baseline, context, clusters of signals, and verification.

3 · Adjust

Immediate adjustments: voice, silence, pace, posture, body orientation, eye contact.

PROGRAMME

Programme overview

  • Fundamentals: what non-verbal communication really influences (perception, trust, credibility).
  • Self-assessment: your strengths + your “parasitic signals” (posture, voice, tics, pace).
  • Selection of personal cases: one real situation to work on (sales, management, interview, conflict).
  • Your non-verbal communication: posture, gestures, eye contact, tone of voice, congruence.
  • How you are perceived: social judgment (credibility, anxiety, confidence...) and how to manage it.
  • Decoding the other person: stress, defenses, hesitation, engagement — reading clusters of signals.
  • Practical cases: difficult conversations, negotiation, corrective feedback, objections, tension in meetings.
  • A first approach to incongruence: what to do when “the words” and “the body” diverge.
RESULTS

Expected outcomes

Visible gains that can be applied immediately in meetings, sales, and management.

+Reading FINESSE

You detect tension, hesitation, and genuine buy-in earlier — and adjust your posture at the right moment.

+Communication ACCURACY

You calibrate your presence, pace, and words to avoid escalation and secure the interaction.

+Impact STRENGTHENED

Your message becomes more coherent: more credibility, more trust, and more buy-in.

Would you like to know more?

Each intervention is tailored to your context, your challenges, and your objectives.

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